Terms and Conditions for dokanionline.com

Last Updated: November 11, 2025

Please read these Terms of Service ("Terms", "Agreement") carefully before using the SaaS POS system and related services (collectively, the "Service") operated byDOKANI ONLINE LLC ("we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not access or use the Service.

1. Eligibility and Account Registration

1.1. Eligibility: You must be at least 18 years of age to use the Service.

1.2. Account Information: You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. You agree to notify us immediately of any unauthorized access or security breach.

2. Free Trial

2.1. We offer a fifteen (15) day free trial to new users.

2.2. During the trial period, you will have access to the full features of your selected plan.

2.3. After the 15-day trial ends, your access to the Service will be suspended until you subscribe to a paid plan or purchase a license.

3. Pricing, Payment, and Subscriptions

3.1. Plans Offered: We offer the following payment options:

• One-Time Payment License: For offline basic access, paid once and valid for lifetime use.
• Monthly Subscription: Subscription access to online tiers (Basic or Pro) billed monthly.
• Annual Subscription: Subscription access to online tiers (Basic or Pro) billed annually at a discounted rate.

3.2. Billing: All subscriptions automatically renew at the end of each billing cycle unless canceled before renewal. Payment is due upfront at the beginning of each billing cycle.

3.3. No Refunds: All payments are final and non-refundable. This includes:

• Partial months or unused periods
• Downgrades or upgrades
• Accidental renewals or cancellations

3.4. Price Changes: We reserve the right to adjust pricing or introduce new plans. Any changes will be communicated in advance and apply to the next billing cycle.

3.5. Suspension for Non-Payment: If payment fails or is not received, your access to the Service may be suspended until payment is completed.

4. Data Ownership and Privacy

4.1. Data Ownership: You retain ownership of all data you input into the system.

4.2. Data Privacy: We will not sell, rent, or share your personal or business data with third parties for marketing or commercial purposes.

4.4. Compliance: We process data in accordance with theGeneral Data Protection Regulation (GDPR) and theCalifornia Consumer Privacy Act (CCPA).

5. License and Acceptable Use

5.1. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes only.

5.2. You may not copy, resell, sublicense, reverse engineer, or misuse any part of the Service or its content.

5.3. You agree not to use the Service to store or transmit unlawful, defamatory, or malicious content.

6. Intellectual Property

All intellectual property, including but not limited to the software, code, design, trademarks, and logos of the Service, are and shall remain the exclusive property ofDOKANI ONLINE LLC and its licensors.

You may not use our trademarks or trade dress without prior written consent.

7. Service Availability and Updates

7.1. We strive to ensure continuous availability of the Service but do not guarantee uninterrupted or error-free operation.

7.2. We may update or modify the Service (including features and pricing) at any time to improve functionality, comply with legal obligations, or maintain performance.

8. Limitation of Liability

To the maximum extent permitted by law, DOKANI ONLINE LLC shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of revenue, data, or profits, arising from the use or inability to use the Service, even if we have been advised of the possibility of such damages.

9. Termination

We reserve the right to suspend or terminate your account without notice if you violate these Terms, misuse the Service, or engage in fraudulent activity.

Upon termination, your right to use the Service will immediately cease. We may retain anonymized data for analytics and improvement purposes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

11. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Material changes will be communicated with at least 30 days’ notice. Continued use of the Service after any change constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: support@dokanionline.com
• Website: https://dokanionline.com