Cookie Policy

Last Updated: November 11, 2025

This Cookie Policy explains how dokanionline.com ("we", "our", or "us") uses cookies and similar technologies to recognize you when you visit our website and use our POS SaaS services. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files placed on your computer or device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.

2. How We Use Cookies

We use cookies to:

• Enable essential functionality such as login sessions and account management.
• Remember user preferences and settings to improve your experience.
• Monitor performance, analytics, and usage of our website and POS system.
• Enhance security by detecting and preventing malicious activity.

We do not use cookies to sell or share your personal data with third parties.

3. Types of Cookies We Use

• Essential Cookies: Required for the website and POS system to function properly (e.g., authentication, session management).
• Performance Cookies: Collect anonymous information about how visitors use our site (e.g., pages visited, time spent).
• Functionality Cookies: Remember user preferences such as language, layout, or store details.
• Analytics Cookies: Help us analyze system performance and improve our service. We use tools like Google Analytics (with anonymized IP tracking).

4. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website or are used in our POS system (for example, payment processors or analytics providers). These third parties may collect information about your online activities over time and across different websites.

We recommend reviewing the privacy and cookie policies of these providers for more information:

• Google Analytics –https://policies.google.com/technologies/cookies
• Stripe or Paddle (for payments) – see their respective privacy policies.

5. Your Consent

When you first visit our website, a cookie banner will appear asking you to consent to the use of cookies. By clicking “Accept All Cookies” or continuing to use the website, you agree to our use of cookies as described in this policy.

You can withdraw your consent at any time by adjusting your browser settings or cookie preferences.

6. Managing and Disabling Cookies

You can control and manage cookies in various ways:

• Browser Settings: Most browsers allow you to delete or block cookies. Instructions can be found in your browser’s “Help” or “Settings” section.
• Analytics Opt-Out: You can opt out of Google Analytics tracking using this link:https://tools.google.com/dlpage/gaoptout.
• Revoke Consent: If you previously accepted cookies and wish to withdraw, clear cookies from your browser and reload the site to re-display the consent banner.

7. CCPA and GDPR Compliance

Under the GDPR and CCPA, you have the right to access, delete, or restrict the processing of your data collected through cookies. We process cookies under legitimate interest (essential cookies) or user consent (analytics and marketing cookies).

For data access or deletion requests, please contact us at:support@dokanionline.com.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

9. Contact Us

For any questions about our use of cookies or this policy, please contact:

• Email: support@dokanionline.com
• Website: https://dokanionline.com